RV Repair Shop & Mobile RV Repair Services
7655 Lemon Avenue
Lemon Grove, CA 91945
Telephone: (619) 259-0372
Effective Date: October 15, 2026
These Terms and Conditions establish the service policies, customer responsibilities, payment requirements, and operating procedures of A1 RV Repairs & Services LLC, hereinafter referred to as the "Company."
Customers are responsible for reviewing these Terms and Conditions before scheduling services, approving estimates, authorizing work orders, or proceeding with repairs.
By expressly accepting these Terms and Conditions and authorizing an appointment, estimate, or work order, the customer agrees to the applicable provisions contained herein, subject to federal, California, and local laws.
The customer represents that they are the legal owner of the recreational vehicle or are otherwise authorized by the owner to request and approve the services.
All services are subject to availability, authorization requirements, safety considerations, and applicable business policies.
Nothing in these Terms and Conditions limits rights that cannot lawfully be waived.
All repair, maintenance, installation, and diagnostic services are subject to a minimum labor charge of one (1) hour, unless otherwise agreed upon in writing or required by applicable law.
Additional labor will be charged according to the applicable labor rate and authorized work performed.
The applicable labor rates and charges will be disclosed to the customer before authorization of the corresponding services.
A1 RV Repairs & Services LLC does not accept customer-supplied parts, equipment, or materials for installation, repair, replacement, or modification.
All required parts, equipment, and materials must be supplied or approved by A1 RV Repairs & Services LLC.
Exceptions, if any, must be authorized in writing by Company management before services begin.
A1 RV Repairs & Services LLC provides a forty-eight (48) hour grace period for customers to retrieve their recreational vehicles following written notification that authorized services have been completed and the RV is available for pickup.
Storage Fee: $95.00 per calendar day.
The following conditions apply:
A. Written Notification
Upon completion of authorized services, A1 RV Repairs & Services LLC will notify the customer in writing by email, text message, or another previously agreed-upon written communication method that the RV is ready for pickup.
B. Grace Period
Customers have forty-eight (48) hours from delivery of the written pickup notification to retrieve their RV without incurring storage fees.
If the facility is unavailable for an otherwise timely pickup, the grace period will be extended as necessary to provide a reasonable opportunity for retrieval.
C. Storage Charges
After the grace period expires, storage fees may be assessed at $95.00 per calendar day, subject to applicable California law.
Fees will be calculated from the end of the grace period and will not be charged retroactively for the initial 48 hours.
D. Weekends and Holidays
Storage fees may accrue on weekends and holidays after the grace period expires, provided the customer has been afforded a reasonable opportunity to retrieve the RV and the charges are otherwise lawful.
E. Extended Storage Arrangements
Customers requiring additional pickup time must request and obtain written approval from A1 RV Repairs & Services LLC.
Any approved extension or alternative storage arrangement must be confirmed in writing.
F. Customer Responsibility
Customers are responsible for making timely arrangements to retrieve their recreational vehicles following written completion notification.
G. Payment and Release
Storage charges will be itemized on the customer's invoice.
Payment and release of the RV will be handled in accordance with applicable California law and the customer's authorized service agreement.
H. Termination of Charges
Storage fees will cease when the RV is released or when A1 RV Repairs & Services LLC is legally required to stop assessing them.
Charges will not continue accruing solely because the Company fails to make the RV reasonably available for an otherwise authorized pickup.
I. Applicable Law
All storage charges, notice procedures, vehicle releases, liens, and collection actions are subject to applicable California law.
Nothing in this provision authorizes charges or remedies prohibited by law.
A1 RV Repairs & Services LLC accepts approved payment methods, including credit cards, debit cards, cash, cashier's checks, money orders, and designated electronic payment services.
Certain qualifying credit-card transactions may be subject to a processing surcharge, only where permitted by applicable California law, payment network rules, and our merchant processing agreements.
Any applicable surcharge will not exceed the actual permitted cost of credit-card acceptance or the maximum permitted by the applicable payment network, whichever is lower.
No credit-card surcharge will be assessed on debit cards, prepaid cards, or payment methods for which surcharges are prohibited.
Any permitted processing surcharge will be clearly disclosed to the customer before payment is completed.
Customers may select an available payment method that does not carry a processing surcharge.
All payment charges and discounts are subject to applicable laws and payment-provider requirements.
All inspections, troubleshooting, diagnostic procedures, testing, disassembly, and other pre-repair services are billable.
A1 RV Repairs & Services LLC does not provide free diagnostics, inspections, or diagnostic labor.
Diagnostic charges apply regardless of whether the customer elects to proceed with recommended repairs.
Where an estimate requires inspection, troubleshooting, disassembly, or testing, the associated diagnostic labor may be charged even if the customer declines further work.
Applicable charges will be disclosed and authorized before the corresponding services are performed.
Certain materials are purchased, supplied, and charged as complete units rather than according to the exact portion consumed during a repair.
Examples include:
Customers may request any remaining unused portion of materials charged to their invoice, provided the materials are available and suitable for release.
Applicable material charges will be disclosed and authorized as part of the estimate or work order.
Payment for authorized services, parts, materials, and applicable charges is due according to the approved estimate, work order, or invoice.
Recreational vehicles will generally be released after all amounts properly due have been paid, subject to applicable California law and any valid financing arrangements.
Payments made through third-party financing companies, electronic payment applications, ACH transfers, or other methods must be successfully authorized or settled as required by the applicable payment agreement.
A1 RV Repairs & Services LLC reserves its lawful contractual and collection remedies for unpaid balances.
The Company will not retain, withhold, or dispose of a recreational vehicle except as permitted by applicable law.
All estimates and work orders must be reviewed and authorized by the customer before the corresponding services begin.
Authorization may be provided through:
Customers experiencing difficulty signing documents electronically may provide written approval through an established communication thread.
Such authorization must clearly identify the services and charges being approved.
A1 RV Repairs & Services LLC may retain approved estimates, signed work orders, electronic communications, and related records as documentation of customer authorization.
The Company may require additional verification of the customer's identity or authority to approve the work.
Not all defects or necessary repairs can be identified during an initial inspection or diagnostic procedure.
Additional problems may become apparent only after components are removed, equipment is disassembled, or further testing is performed.
When additional services, parts, or labor are required beyond the previously authorized scope, the customer will be informed and additional authorization obtained before proceeding, except where otherwise permitted by law.
Additional repairs may result in revised estimates, costs, and completion schedules.
The customer is responsible for charges properly authorized and incurred before declining further repairs.
Customers must remove personal belongings and other obstructions from areas where technicians will perform repairs, inspections, installations, or maintenance.
Work areas must be accessible and reasonably safe.
Delays resulting from inaccessible work areas, excessive personal belongings, or other customer-related conditions may result in additional labor charges when properly disclosed and authorized.
A1 RV Repairs & Services LLC may postpone work until the affected areas are safely accessible.
Labor charges are based on the time required to perform applicable services, subject to the approved estimate, work order, or billing arrangement.
For in-shop repairs, billable labor generally begins when the technician starts working on the assigned project and ends when the applicable work is completed.
For mobile services, the labor-time provisions in Section 6 also apply.
Any applicable minimum charges or additional labor rates will be disclosed before the corresponding services are authorized.
Customers are responsible for removing valuables, cash, important documents, perishable goods, and other personal belongings from their recreational vehicles before leaving them at our facility.
A1 RV Repairs & Services LLC is not responsible for spoilage or deterioration of perishable goods left inside recreational vehicles, except to the extent liability cannot lawfully be excluded.
Customers acknowledge that recreational vehicles stored at repair facilities may be exposed to circumstances beyond the Company's reasonable control, including weather events, theft, vandalism, and unforeseen incidents.
A1 RV Repairs & Services LLC maintains security measures, including video surveillance, but does not guarantee that theft, vandalism, or property damage cannot occur.
Nothing in this provision excludes or limits liability that cannot lawfully be excluded under California law.
Customers, visitors, and animals are not permitted to occupy or remain inside recreational vehicles while those vehicles are in the custody of A1 RV Repairs & Services LLC at its repair facility, unless specifically authorized by management or required as a reasonable accommodation under applicable law.
This restriction is intended to protect customers, employees, animals, and property during repair operations.
Customers may not use an RV as temporary living accommodations while it is undergoing repairs at the Company's facility.
Customers and visitors are not permitted to enter technician work areas, repair bays, or other restricted portions of the facility without express authorization.
Customer access is generally limited to designated office areas, customer-accessible parking areas, and other locations approved by management.
Access restrictions will be administered in accordance with applicable safety and accessibility laws.
A1 RV Repairs & Services LLC does not provide road-testing or test-driving services.
Customers are responsible for arranging any vehicle operation, transportation, or driving-related testing not included in the Company's authorized services.
The Company may decline repairs that require road testing beyond its service capabilities.
Customers, employees, technicians, and representatives are expected to conduct themselves respectfully and professionally.
Threatening, abusive, harassing, or disruptive conduct will not be tolerated.
A1 RV Repairs & Services LLC may suspend or discontinue services when necessary to protect employees, customers, or property, subject to applicable law and contractual obligations.
A1 RV Repairs & Services LLC reserves the right to refuse or discontinue services for legitimate business, operational, or safety reasons, including:
All decisions remain subject to applicable laws, including anti-discrimination requirements and existing contractual obligations.
Many recreational vehicle air conditioners and refrigerators contain sealed refrigeration systems that are not designed for routine refrigerant recharging or conventional field repairs.
Where a compressor or sealed refrigeration system has failed, replacement of the appliance or applicable assembly may be necessary.
Repair or replacement recommendations will depend on equipment design, manufacturer specifications, component availability, and diagnostic findings.
A1 RV Repairs & Services LLC does not guarantee that every failed appliance can be economically repaired.
A1 RV Repairs & Services LLC is not a licensed propane filling station and does not provide propane cylinder or tank refilling services.
Customers are responsible for ensuring that adequate propane is available when required for authorized diagnostics, testing, or repairs.
Motorized recreational vehicles requiring fuel-dependent testing should be delivered with at least one-half (1/2) tank of fuel, unless otherwise agreed upon.
When propane is required for an inspection, diagnostic procedure, or service, customers must ensure sufficient propane is available in the RV's applicable propane system.
Services may be delayed or rescheduled when necessary fuel or propane is unavailable.
A1 RV Repairs & Services LLC specializes in recreational vehicle systems, appliances, components, and related equipment.
We do not provide automotive engine or transmission repairs, vehicle emissions testing, smog inspections, smog-readiness services, or automotive drivetrain repairs.
We do not operate as a general automotive repair or smog inspection facility.
A1 RV Repairs & Services LLC does not provide towing services.
Motorized recreational vehicles delivered to our facility must generally be operable and capable of being moved under their own power.
Customers are responsible for arranging transportation or towing when necessary and obtaining prior approval for any RV that cannot be moved normally.
The Company may decline delivery of a vehicle that cannot be safely accommodated at the facility.
A1 RV Repairs & Services LLC does not independently provide or extend warranties issued by third-party manufacturers, vendors, or service providers.
Manufacturer warranties, extended service contracts, and other third-party warranty obligations remain subject to their respective terms.
This provision does not eliminate any express warranty independently provided by A1 RV Repairs & Services LLC or any nonwaivable warranty rights available under applicable law.
Services involving RV sewer plumbing or wastewater systems may require black-water holding tank emptying, flushing, or cleaning before repairs can safely proceed.
Applicable tank emptying, flushing, cleaning, or power-washing fees will be disclosed and authorized before the corresponding services are performed.
Customers are responsible for ensuring that any required wastewater disposal or tank-cleaning services are completed in accordance with applicable environmental and sanitation requirements.
A1 RV Repairs & Services LLC may decline or suspend wastewater-related work when required sanitation or safety conditions have not been satisfied.
Parts, equipment, and materials specially ordered or custom-ordered for a customer's recreational vehicle are considered final-sale items to the extent permitted by applicable law.
Such items are generally not eligible for cancellation, return, exchange, or refund after the applicable order has been placed.
Exceptions may apply where required by law or expressly authorized by A1 RV Repairs & Services LLC in writing.
This provision does not eliminate remedies available for defective or nonconforming goods where those remedies cannot lawfully be excluded.
Parts, equipment, and materials approved for return may be subject to a 20% restocking fee, together with applicable shipping, handling, packing, and return-related charges.
Return eligibility is subject to product condition, supplier requirements, and applicable law.
Any applicable return charges will be disclosed before the return is processed.
Mandatory legal remedies are not subject to restocking charges where prohibited by law.
A travel fee is required when booking a mobile RV service appointment.
The travel fee must be paid in advance to confirm the appointment.
The travel fee is generally nonrefundable unless the customer cancels the appointment at least twenty-four (24) hours before the scheduled appointment time, subject to applicable law and the written cancellation agreement.
When a qualifying cancellation occurs, the prepaid travel fee will be refunded according to the applicable payment arrangements.
The amount of the travel fee and any applicable cancellation charges will be disclosed before booking.
The first hour of mobile service labor must be prepaid when the appointment is booked.
If the appointment is canceled before the technician begins performing billable labor, the prepaid labor amount will be refunded, except to the extent an applicable and lawful charge has already been incurred and authorized.
The travel fee is treated separately under Provision 27.
Payment for each day's completed mobile service work is due before the technician leaves the service location, in accordance with authorized charges and payment arrangements.
This requirement applies even when additional repairs, return visits, or follow-up appointments are anticipated.
Each additional visit may involve separately authorized travel, diagnostic, labor, parts, or service charges.
For mobile service appointments, billable on-site labor time generally begins when the technician arrives at the authorized service location.
Billable labor may include inspections, diagnostics, repairs, installations, testing, work-related setup and cleanup, and loading equipment and tools after completion of the service.
Billable time generally ends when the technician has completed the applicable work, loaded the necessary equipment, and is ready to leave the service location.
Customer-requested delays, including waiting for payment, access, or required authorization, may result in additional labor charges when disclosed and permitted under the applicable service agreement.
Mobile RV services cannot be performed in locations that are unsafe, inaccessible, or otherwise unsuitable for the requested work.
Restricted locations may include:
A1 RV Repairs & Services LLC may decline, suspend, or reschedule mobile services when site conditions prevent safe or lawful performance.
An adult aged twenty-one (21) or older must be present at the RV or service location to provide access and facilitate the authorized mobile service appointment, unless alternative arrangements have been approved in writing.
The designated adult must be authorized to provide access to the RV and communicate with the technician regarding the service appointment.
Customers consent to receiving service-related communications from A1 RV Repairs & Services LLC through the email addresses and telephone numbers they provide, subject to applicable law.
Communications may include:
Standard carrier messaging or data charges may apply according to the customer's service provider.
This provision does not constitute consent to unrelated marketing communications.
For documentation and recordkeeping purposes, A1 RV Repairs & Services LLC generally prefers communicating important service information in writing.
Customers are responsible for providing accurate contact information and monitoring their designated email and text-message accounts for communications relating to their recreational vehicles.
Written communications may include service updates, authorization requests, invoices, completion notices, and scheduling information.
Customers should promptly inform A1 RV Repairs & Services LLC of any changes to their contact information.
A1 RV Repairs & Services LLC may contact customers by telephone when appropriate.
However, telephone calls are not guaranteed for every service update or communication.
Customers should not assume that all written communications will also be followed by telephone calls.
In the event of a disagreement regarding services, charges, repairs, payments, or other matters arising from a service transaction, the parties are encouraged to first attempt to resolve the matter through direct written communication.
Customers should provide a written description of the concern and any relevant supporting documentation.
A1 RV Repairs & Services LLC will review the concern and communicate its position through an appropriate channel.
The parties may voluntarily agree to mediation or arbitration when permitted by law.
Any agreement requiring binding arbitration must be set forth in a separate, properly drafted and legally enforceable arbitration agreement.
Nothing in this provision limits rights or remedies that cannot lawfully be waived.
Customers may be required to review and sign a separate Release and Waiver of Liability as part of the applicable service authorization process.
The release will identify risks, responsibilities, and limitations associated with the specific services being performed, as appropriate.
Any release remains subject to applicable California law and does not eliminate liability that cannot lawfully be excluded.
Repair schedules, completion estimates, parts availability, and service requirements may change due to unforeseen conditions, supplier delays, diagnostic findings, or other circumstances affecting the work.
Material changes to authorized services or charges will be communicated to the customer, and additional authorization obtained when required.
Any projected completion date is an estimate unless the Company expressly agrees in writing to a specific deadline.
These Terms and Conditions are governed by applicable federal, California, and local laws.
If any provision is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Nothing in these Terms and Conditions waives rights that cannot lawfully be waived.
By signing or otherwise expressly accepting the applicable service agreement, estimate, or work order, the customer acknowledges that they have had an opportunity to review these Terms and Conditions and agrees to the provisions applicable to the authorized services.
A1 RV Repairs & Services LLC may maintain electronic or written records of the customer's acknowledgment and authorization.
The Company recommends that customers retain copies of approved estimates, work orders, invoices, and these Terms and Conditions for their records.
A1 RV Repairs & Services LLC
7655 Lemon Avenue
Lemon Grove, CA 91945
Call or Text: (619) 259-0372
RV Repair Shop — By Appointment Only
Mobile RV Repair Services Available Throughout San Diego County
Effective October 15, 2026
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